Last updated: 4-Jun-23
At VivaQuest, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, store, protect, and use your data. We also explain your rights regarding your data under international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By accessing or using the services provided by VivaQuest, you agree to the terms of this Privacy Policy. Please read the following information carefully to understand our practices regarding your personal data and how we treat it.
Information We Collect
VivaQuest may collect the following types of information about you:
- Personal Information: In order to provide our services, we may collect personal information such as your name, email address, contact details, and other identification information when you provide it to us voluntarily.
- Log Data and Traffic Information: We use Google Analytics to collect non-personal information such as your browser type, IP address, device information, operating system, and other mobile and web statistics. This helps us analyze trends, track your use of our services, and understand user behavior.
- Cookies: Our website uses cookies to enhance user experience and personalize content. You can control the use of cookies through your browser settings or preferences.
Use of Information
VivaQuest uses the collected data for the following purposes:
- To deliver personalized content and improve our services
- To analyze and track user behavior and usage patterns
- To address user queries and provide customer support
- To administer surveys, promotions, contests, or other features
- To comply with legal obligations, resolve disputes, and enforce our rights
Data Storage and Security Measures
We store and process user data on secure servers with strict access controls and industry-standard security measures to prevent unauthorized access, disclosure, or destruction.
Although we do our best to protect your personal information, please understand that transmitting information over the internet is not completely secure, and we cannot guarantee the security of your data during transmission.
Individual Rights
Under applicable data protection laws, you have specific rights regarding your personal data held by VivaQuest:
- Right to Access: You can request access and obtain a copy of your personal data we hold about you.
- Right to Correction: If you believe any of the information we hold about you is inaccurate or incomplete, you can request correction or modification.
- Right to Erasure: You can request the deletion of your personal data, and we will remove it unless we have a legitimate reason to retain it.
- Right to Object: You have the right to object to the processing of your personal data based on specific grounds.
If you wish to exercise any of these rights, please Contact Us using the contact details provided in this Privacy Policy.
Third-Party Data Sharing
VivaQuest will not sell, trade, or rent your personal information to any third parties unless we have obtained your consent or are legally required to do so. However, we may share your data with trusted third-party service providers who assist us in our business operations, such as analytics, marketing, or customer support tools.
Before sharing your data with any third parties, we perform due diligence to ensure they respect and protect your privacy as required by applicable laws.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most recent version will always be posted on our website, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@vivaster.com.
Thank you for entrusting VivaQuest with your personal data. We value your privacy and will always strive to protect it.